We ship only overseas to APO Boxes or FOB Addresses (Global), Hawaii, Alaska and Puerto Rico and these must use United States Postal Service. All other (Continental 48) must use UPS. Thank you.
Warranty & Policies
1above.com Laser King warrants our custom products to be free of defects in workmanship and materials for a period of 1 year (except where noted otherwise) after the purchase by the original owner. All other products are warranted by their respective manufacturers. We offer a 30 day D.O.A. replacement on all products we sell, after which all warranty claims must be directed to the manufacturer. These warranties exclude batteries, and are solely limited to the repair or replacement of original part(s) which, in the opinion of this company, are defective in workmanship or material. The liability of 1above.com Laser King shall be limited solely to the cost of the affected part(s). All other costs shall be the responsibility of the owner.
This warranty does not cover: 1) Defects, damage or deterioration due to normal use, wear and tear, 2) Damage due to misuse, alteration, negligence or accident or 3) Damage or defect due to repair by other than authorized repair center.
This warranty is non transferable.
No refunds or exchanges without prior authorization.
For warranty: You must call to receive a return authorization code. Then send your product pre-paid along with the invoice number and a brief description of the problem and your return authorization code to:
1above.com Laser King
P.O Box 123
Union City, In 47390
Any product returned to us WITHOUT prior authorization will be refused and sent back at sender's expense.
** Note: Returns are subject to a 20% re-stocking fee. **
DELIVERIES Your order will be processed and shipped within 48 hours on in-stock items.
Undelivered shipments that are returned because the addressee was unable(or refused) to receive the shipment may be charged additional shipping & handling charges for re-shipment of items; a 15% restocking fee will be charged for shipments that the addressee refuses to accept. If a return is necessitated due to a clear error on our part, reasonable return shipping costs can be re-imbursed to you.
LEGAL
By placing an order, the buyer represents that he/she is of legal age to own products ordered and that the products will be used only in a lawful manner. Having no control over the use of any product once in the buyers possession, we assume no liability associated with their use. Under no circumstances are we liable for any loss, damage, or expenses of any kind arising out of the use, or inability to use, these products, or the suitability of use for any particular task.
IF YOU DO NOT CALL US FIRST ABOUT YOUR PROBLEM BEFORE TAKING ANY INDEPENDENT ACTION TO FIX IT, YOUR WARRANTY WILL BE VOID AND ANY RETURN PRIVILEGES YOU MAY HAVE HAD WILL BE REVOKED
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